Shift Control
How does an enterprise control an operating session?
What must be trueAn enterprise must control the state of its operating sessions from activation through closure and exception resolution.
An operating session has a beginning, an active period, an ending state and possible exceptions. Control requires the business to account for the whole period.
The researched workflow will appear here when its public video has been published.
Why does this matter?
The business must account for the entire operating session to ensure proper control and accountability.
What must be true?
An enterprise must control the state of its operating sessions from activation through closure and exception resolution.
This is not a requirement of one particular software system. A business still has to establish itself whether it is using paper records, spreadsheets or a business system.
See what this looks like in practice
The evidence follows opening, active operation, closure and variance resolution as states of one controlled operating session.
Closure can establish a closed state or open a variance path requiring administrative resolution.
An operating session is a controlled stateClosure can establish a closed state or open a variance path requiring administrative resolution.- an opening position is declared before work begins
- closure compares declared and expected state
- a variance remains an operational state requiring administrative control
An operating session is a controlled business state, not merely a login session.
An operating session is a controlled business state, not merely a login session.
Try it for yourself.
The research is represented in a working Business Suite environment. Explore the shift control workflow and connect the business finding to an actual operating system.
Experience this workflowDoes this look familiar in your business?
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Where this research connects
FMCG & Retail
Businesses that source, move, stock, process and sell everyday goods.
Explore Research bodyFMCG & Retail Research
Ithoka's FMCG research examines how businesses establish, manage and control the work involved in moving goods from supply to sale.
Explore SystemIthoka Business Suite
Technology for connecting business processes, records and decisions across an operation.
Explore TechnologyBusiness Automation
Technology for connecting business processes, records and decisions so work can be carried out more consistently.
Explore Business environmentHorizon Group
A multi-branch FMCG and retail business environment connecting its people, locations, products, stock and operations.
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