eTIMS: The Unified Enterprise Operations Suite

One integrated platform bringing tax compliance, inventory management, supply chain visibility, and customer automation seamlessly over WhatsApp. Designed specifically for Kenyan SMEs, wholesalers, and regional distributors who need enterprise-grade operational control without enterprise-grade complexity.

Zero-Custody Guarantee: Ithoka holds no financial access. All operational capital remains locked inside M-Pesa, your bank accounts, and your secure networks.

Four Integrated Modules, One Unified System

eTIMS is not four separate tools. It's a single, deeply coupled operational suite where invoice data flows into inventory, which triggers supply chain alerts, which automate customer communications. Every component reinforces the others.

1

Automated eTIMS Tax Module

Automatically parses invoices, receipts, and shipping documents—whether physical scans or mobile photos. Extracts line items, quantities, and vendor details, then maps them instantly to official KRA UNSPSC taxonomies. Generates compliant QR-coded receipts without hardware ETR machines.

Why This Matters:

  • Bypass KES 30k ETR hardware costs
  • KRA-compliant receipts over WhatsApp
  • Automated invoice-to-UNSPSC mapping
  • Reduce manual entry errors to zero
2

Multi-Warehouse Inventory System

Track stock levels across multiple warehouses in real time. Operators update inventory by photographing delivery notes—our system verifies quantities against the image and auto-updates ledgers. Execute crate-to-retail unit transformations and manage reorder thresholds automatically.

Why This Matters:

  • Real-time multi-depot stock visibility
  • Photo-based inventory updates
  • Automatic unit transformation tracking
  • Zero manual reconciliation needed
3

Supply Chain Tracker

Monitor goods movement between warehouses, suppliers, and distribution points. Assign batch tracking codes to shipments. Correlate transfer logs with the physical goods themselves. Detect shrinkage and logistical leaks instantly.

Why This Matters:

  • End-to-end shipment visibility
  • Automatic shrinkage detection
  • Logistics cost optimization
  • Supplier performance auditing
4

Operational CRM Layer

Automate customer interactions—invoice delivery, payment reminders, and order status updates. Link customer transactions to inventory levels. Prevent over-promising stock that doesn't exist. All conversations logged as audit trails.

Why This Matters:

  • Automated payment reminders reduce cash flow delays
  • Customer communication tied to actual inventory
  • Unalterable audit trails for every transaction
  • Reduce staff discretion and skimming risk

The Problem: Operations Fragmentation

Kenyan SMEs operate with fragmented systems. Invoices sit in email. Inventory lives in a physical ledger. Payments come through M-Pesa with no automatic linking to orders. Staff can hide cash and inventory theft because there's no digital audit trail. Accountants spend weeks manually reconciling messy data instead of advising on growth.

Your operational capital leaks through gaps between systems. Your staff has discretion to hide transactions. Your compliance depends on manual effort and luck.

The eTIMS Solution: Unified, Automated, Auditable

eTIMS connects every operational touchpoint into a single, automated flow. Invoices trigger inventory movements. M-Pesa payments auto-reconcile against orders. Customer communications sync with actual stock levels. Every transaction is logged in an unalterable audit trail that nobody—not even your staff—can modify.

Your capital stays secure. Your compliance is automatic. Your insights are instant. All over WhatsApp, Web & Mobile—no software to install, no training required.

Enterprise-Grade Capabilities, Simple Interface

Real-Time Visibility

See your entire operation—inventory levels, supplier balances, customer invoices, payment status—in one unified dashboard. Updates happen automatically as transactions flow through the system.

Tamper-Proof Audit Trails

Every transaction—every receipt, every inventory movement, every cash receipt—is permanently logged with timestamps and actor identification. Staff cannot modify or hide transactions after the fact.

KRA Compliance Automation

Automatically map all transactions to KRA UNSPSC taxonomies. Generate compliant annual tax returns instantly. Pass KRA audits without hiring expensive compliance firms.

M-Pesa Reconciliation

Your M-Pesa payments reconcile automatically against invoices. Missing payments or staff "skimming" are flagged instantly. No more manual till balancing.

Inventory Accuracy

Track stock across multiple warehouses. Detect shrinkage and logistical leaks instantly. Prevent over-promising stock that doesn't exist to customers.

Customer Automation

Invoices, payment reminders, and order status updates send automatically over WhatsApp. Customer communications are linked to actual inventory levels—you never mislead customers about availability.

Implementation: Four Phases, Eight Weeks

Phase 1: Intake & Mapping

Weeks 1-2

We document your current operational flows—suppliers, inventory locations, customer base, payment channels. We identify integration points with your M-Pesa, banking, and WhatsApp Business Account.

Phase 2: Tax & Compliance

Weeks 3-4

We set up automated eTIMS mapping, configure KRA UNSPSC taxonomies for your product lines, and test compliant receipt generation. Your first batch of invoices goes live on WhatsApp.

Phase 3: Operations

Weeks 5-6

Warehouse inventory comes online. Multi-depot tracking activates. Supply chain movements start flowing through the system. Your first automated inventory insights arrive.

Phase 4: Automation

Weeks 7-8

Customer CRM layer fully integrates. Automated payment reminders, order updates, and reconciliation alerts send over WhatsApp. Your team transitions to monitoring mode instead of manual data entry.

Why eTIMS Outpaces Competitors

Deep-Tech Foundation

Our underlying research in computable compliance, distributed ledger auditing, and neurosymbolic verification means every eTIMS component is mathematically verified—not just pattern-matched. Your compliance is provable, not assumed.

Unified Architecture

eTIMS is not a collection of integrations. It's a single system where every module feeds into others. This eliminates data silos, reduces staff discretion, and creates automatic verification across the entire operation.

Kenya-Specific, Not Generic

Built explicitly for KRA compliance, M-Pesa workflows, and East African supplier networks. Not a global SaaS adapted for Kenya. Every feature exists because it solves a real problem specific to your market.

WhatsApp-Native

Your team doesn't learn new software. Everything happens in WhatsApp—the communication channel your staff already uses daily. Training is measured in hours, not weeks.

Enterprise Pricing, Boutique Support

eTIMS pricing is custom based on your warehouse count, transaction volume, and integration complexity. We don't believe in one-size-fits-all SaaS pricing—your compliance infrastructure is too important for that.

Base Implementation

Customized platform setup, integration with your M-Pesa and banking networks, team training, and go-live support.

Monthly Operations

Unlimited transactions, 24/7 availability, continuous compliance monitoring, and monthly advisory calls with our operations team.

Audit & Certification

Annual compliance certifications, KRA readiness assessments, and forensic analysis of your operational integrity. Optional add-on.

Request Custom Quote

We'll schedule a technical assessment with your leadership team to understand your specific requirements.

Security, Privacy & Custody Guarantees

Zero Financial Custody

Ithoka has no access to your M-Pesa, bank accounts, or payment systems. We cannot execute transactions on your behalf. Your operational capital remains completely within your control.

Tamper-Proof Ledgers

All transaction records are immutable. Your staff cannot modify historical invoices, inventory logs, or payment records. Audit trails are cryptographically signed and independently verifiable.

Single-Tenant Infrastructure

Your eTIMS instance is isolated, not shared with other businesses. Your data never shares compute resources with competitors. Your business logic stays completely isolated.

KRA & CBK Compliant

All records are structured to meet Kenyan Revenue Authority and Central Bank requirements. Our compliance architecture is reviewed annually by independent forensic auditors.